Overview | Program | Speakers Facility

Day One (November 19th, Monday)

Day Two (November 20th, Tuesday)

0830-0900 Morning Coffee & Registration
0900-0920 Opening Remarks
CHINA CIVIL AIRPORTS ASSOCIATION (CCAA)
Beijing International Airport
0920-0945 International Keynote Speech: Topic to be confirmed
0945-1010 Achieve the sustainable development of the commercial by Innovation
1010-1035 How can airports maximize retail revenues and what are the best practices from the top-
                  performing airports?
1035-1100 New business models emerge as airports seek to optimize revenues
1100-1115 coffee break& visit the exhibition area
1115-1135 Duty Free Growth Prospects in China
1135-1200 An Overview of Food & Beverage Trends within an Airport Environment
1200-1330 Executive luncheon & Visit the Exhibition area
1330-1355 Business plan of Shenzhen International Airport terminal 3
1355-1420 Fast-growing Xi’an Airport offers rich commercial promise
1420-1445 Selling to Chinese Passengers Through Travel Retail Channels
1445-1500 Coffee Break at the Exhibition area
1500-1525 How can brands, retailers and airports collaborate better to showcase their offers in the airports?
1525-1625 Panel Discussions:

1. Why Don’t Passengers Spend at The Airport, and How can We Convert Them into Consumers?
2. How can airports maximize retail revenues and what are the best practices from the top-performing airports?
3. How have airports’ expectations of retail operators changed?

1625-1800 Featured One2One Speed Networking
1800 END OF DAY TWO

Day Three (November 21st, Wednesday)

0830-0900 Morning Coffee & Registration
0900-0910 Opening remark
0910-0935 Successful Strategies in Airports and Travel Retailing
0935-1000 Analysing Current Trends in Commercial Sales Revenue to Spot Opportunities that can Maximize
                  Sales
1000-1015 Coffee Break at the Exhibition area
1015-1040 how important a role chance played in winning JHP's initial overseas contracts
1040-1105 Topic to be confirmed
1105-1220 Panel discussion:

1. How Can Concessionaires Help to Maximise Passenger Dwell Time?
2. What impact will the new rules of the game have on the value chain and what challenges will industry players face in the long term?
3. What are the key success factors for airports and operators to keep sustain growth in the future?

1220-1400 Executive luncheon & Visit the Exhibition show
1400-1425 Improving Airport Operations for a More Efficient Customer Experience
1425-1450 the Crucial Role of Non-Aeronautical Revenue for a Successful Airport Business
1450-1515 The Use of Business Intelligence to Maximise Airport Retail activities
1515-1615 Panel discussion:
Partnership Strategies that Encourage Passengers to Increase Dwell Times
The success of driving non-aeronautical revenue cannot lie on the shoulders of just one party, it is a tripartite relationship between the airport, concessionaire and brand to make it work. However the different stakeholders may face different constraints. This panel aims to brainstorm how the different parties can come up with win-win solutions and what challenges and benefits will be faced
1630 END OF THE DAY